C:\Program Files\Air Manager\jre\bin\javaw.exe

[JMMAZ]

I reinstalled MSFS 2020. All is working except AM. AM loads on both screens #2 & #3. About 20-30 seconds after MSFS loads, AM crashes (completely shuts down). I have deactivated it, uninstalled it, reinstalled it, reactivated it, reinstalled Java, moved it to another drive, made new panels and still it just shuts down. I have checked the environmental variables. I have tried manually & automatically launching the panel, but it still shuts down.

AM Log.txt
-------------
2023-01-15 07:16:08.702 INFO EntityManager - Starting Air Manager Home Use 4.1.6 (Home Use, Activated) (JAVA=16.0.1)
2023-01-15 07:16:08.723 INFO AMBase - Initializing
2023-01-15 07:16:08.724 INFO AMBase - HW id = 1da6a7295db6ec4b7d59a29c1967cd96
2023-01-15 07:16:20.824 INFO HardwareArduino - Mapped Arduino(ARDUINO_NANO, channel A, KNOBSTER) on port 'COM6'

Windows Event Viewer
--------------------------
Faulting application name: javaw.exe, version: 16.0.1.0, time stamp: 0x45bd714b
Faulting module name: dxgi.dll, version: 10.0.22621.900, time stamp: 0x046137d6
Exception code: 0xc0000005
Fault offset: 0x00000000000337ae
Faulting process id: 0x0x2F38
Faulting application start time: 0x0x1D928EBE8F670F4
Faulting application path: C:\Program Files\Air Manager\jre\bin\javaw.exe
Faulting module path: C:\Windows\SYSTEM32\dxgi.dll
Report Id: 1d6b61c5-d8fd-4b8c-ac99-642232dc4d73
Faulting package full name:
Faulting package-relative application ID:

[SimPassion]

Which is your default graphics card ? How is bound AM Settings / Graphics API ?
Try updating driver to latest if not already done

[Ralph]

I guess that you have a Nvidia GPU? I think that there's a bug in the Nvidia drivers for DirectX. It came up suddenly, without any change to Air Manager. It will probably run fine with OpenGL.

[JMMAZ]

i9-12900, RTX 3080, 64GB, nvme m.2 (x2), Windows 11, Nvidia 528.02

I just backed the driver to Nov..... AM still shuts down.

[SimPassion]

i9-12900, RTX 3080, 64GB, nvme m.2 (x2), Windows 11, Nvidia 528.02

I just backed the driver to Nov..... AM still shuts down.

Again, how is bound AM Settings / Graphics API in your install ?

[Ralph]

Are you running a specific panel / instruments? So that we can try to recreate the issue.

[Ralph]

I've got it running on a 3080 for a while now, nothing happens, runs fine. So it would be good to know what setup you have, maybe that helps.

[JMMAZ]

Ralph, the setup is above and I'm running the G1000 stock panels with knobster

[Ralph]

I've tried that as well, but it works fine. We're probably going to debug on someone's system tomorrow. Hopefully it is something on our side. But it might also be in the Nvidia drivers, and in that case there's nothing we can do. Other than hoping that Nvidia will fix it...

[Ralph]

A shot in the dark, but are you running Avast Security software?