Air Mgr 4.0 opens for 20seconds, then closes
Air Mgr 4.0 opens for 20seconds, then closes
I relocated flight sim to new home in another state. iPad running version 9.3.5. When I try to open program, Air Manager 4.0 title screen appears for about 20 seconds, then disappears. When I double click home button I can see the panel I previously designed, along with any other programs I had open. Tapping the panel opens it to full screen but it is unusable. I can't sideswipe to get to settings tab or do anything with it. Suggestions?
Re: Air Mgr 4.0 opens for 20seconds, then closes
Corrupt configuration maybe. Can you try completely removing the application and then installing it again?
Re: Air Mgr 4.0 opens for 20seconds, then closes
I would like to try that, but where would I find the file to reload it onto my iPad?
UPDATE:. I deleted Air Manager. Then I went to iPad APP STORE and looked up my purchases. It showed AIR MANAGER and an iCloud icon. I clicked on the icon and AIR MANAGER reinstalled.
Now when I try to open it shows version 3.7 (not the 4.0 I deleted) but the program now stays open.
How do I upgrade back up to 4.0 and also upgrade the interface module. I have AMV_2_1_3.
UPDATE:. I deleted Air Manager. Then I went to iPad APP STORE and looked up my purchases. It showed AIR MANAGER and an iCloud icon. I clicked on the icon and AIR MANAGER reinstalled.
Now when I try to open it shows version 3.7 (not the 4.0 I deleted) but the program now stays open.
How do I upgrade back up to 4.0 and also upgrade the interface module. I have AMV_2_1_3.
Re: Air Mgr 4.0 opens for 20seconds, then closes
It’s been 2 weeks since my last post. I was just wondering why I haven’t heard from tech support. Is this normal?a
- Keith Baxter
- Posts: 4685
- Joined: Wed Dec 20, 2017 11:00 am
- Location: Botswana
Re: Air Mgr 4.0 opens for 20seconds, then closes
AMD RYZEN 9 5950X CPU, Corsair H80I cooler, ASUS TUF GAMING B550-PLUS AMD Ryzen Mother Board, 32Gb ram Corsair Vengeance 3000Mh, MSI GTX960 4G graphics card
Re: Air Mgr 4.0 opens for 20seconds, then closes
The forums isn't for technical support from Sim Innovations, it's a community forum. If you want technical support then send in a support ticket as Keith already suggested.
https://www.siminnovations.com/support-tickets
https://www.siminnovations.com/support-tickets
Re: Air Mgr 4.0 opens for 20seconds, then closes
Thanks everyone. I'm new to this and didn't know about the service ticket.
Re: Air Mgr 4.0 opens for 20seconds, then closes
No worries, it's not that we don't want to help, but it is hard to keep track of all the forum posts. The ticket system is a better system because it gives me a list of all items that need answering.