Frequent AirPlayer crashes

Support for Air Player desktop.

Moderators: russ, Ralph

Post Reply
Message
Author
Serge Luke
Posts: 79
Joined: Wed Dec 05, 2018 4:50 pm

Frequent AirPlayer crashes

#1 Post by Serge Luke »

AirPlayer on a second PC frequently crushes. I suspect it might be due to some instruments, but it might be some other reason. This is the same one that frequently has trouble connecting to Air Manager over the lan. I'm keeping the PC up to date, and not burdened with any other work; its sole job is to run two touch screens with instruments.
AMcrash.jpg
Any ideas how to make it more stable?

User avatar
Ralph
Posts: 6823
Joined: Tue Oct 27, 2015 7:02 pm
Location: De Steeg
Contact:

Re: Frequent AirPlayer crashes

#2 Post by Ralph »

Does the whole application stop/disappear, does it halt, or...?

Serge Luke
Posts: 79
Joined: Wed Dec 05, 2018 4:50 pm

Re: Frequent AirPlayer crashes

#3 Post by Serge Luke »

The Air Player icon in Air Manager becomes shaded, and all panels under it disappear. On the Celeron PC that runs the Air Player, active panel sometimes remains on screen, other times it is gone. The Air Player icon in "hidden" icons tray remains until you click on it, then it disappears too.

User avatar
Ralph
Posts: 6823
Joined: Tue Oct 27, 2015 7:02 pm
Location: De Steeg
Contact:

Re: Frequent AirPlayer crashes

#4 Post by Ralph »

Are you running the latest version? Any instruments you made yourself? Did you check the log.txt ?

Serge Luke
Posts: 79
Joined: Wed Dec 05, 2018 4:50 pm

Re: Frequent AirPlayer crashes

#5 Post by Serge Luke »

Ralph,

I don't see log.txt in the folder where Air Player is installed.

Few days ago, I reinstalled Air Player 4.1 and at first run it downloaded an update.
ap settings.jpg

User avatar
Ralph
Posts: 6823
Joined: Tue Oct 27, 2015 7:02 pm
Location: De Steeg
Contact:

Re: Frequent AirPlayer crashes

#6 Post by Ralph »

If you're running it on Windows then the log is in C:/users/your username/Air Player/

But are you running and self created instruments?

SimPassion
Posts: 3880
Joined: Thu Jul 27, 2017 12:22 am

Re: Frequent AirPlayer crashes

#7 Post by SimPassion »

Serge Luke wrote: Thu Sep 08, 2022 11:45 pm I don't see log.txt in the folder where Air Player is installed.
To add to Ralph's statement, we can perform a right click on Air Player device from Home tab, then choose "Downlod log", very useful to avoid to search from remote devices

image.png
image.png (21.93 KiB) Viewed 485 times

User avatar
Ralph
Posts: 6823
Joined: Tue Oct 27, 2015 7:02 pm
Location: De Steeg
Contact:

Re: Frequent AirPlayer crashes

#8 Post by Ralph »

That's indeed an easier option.

Serge Luke
Posts: 79
Joined: Wed Dec 05, 2018 4:50 pm

Re: Frequent AirPlayer crashes

#9 Post by Serge Luke »

Simpassion and Ralph,

thank you. Here are a couple of log files. I don't have the log of the crush, because once AP crushes, I can't access the log in the way it is described. Interesting details in the log. How can this be fixed?
AP log1.txt
(6.31 KiB) Downloaded 18 times
I have not written my instruments, but I have cloned and modified many to work with some airliners, mostly for knob operations.
AP log2.txt
(7.12 KiB) Downloaded 17 times

Post Reply