Failed to download error in log file

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brlowe
Posts: 99
Joined: Fri Oct 16, 2020 6:08 pm

Failed to download error in log file

#1 Post by brlowe »

I was looking in my log file and I have about 30 lines like the sample below for every time I start Air Manager. How can I figure out what they are for so I can try to remove them from AM and not get the error any more?
I did look in the AM folder where the instruments are and could not find any matches for them so I have no clue what they are for. I'm assuming I downloaded or imported something at some point and do not own it but have no clue what it is.

2021-12-14 11:23:34 WARN SimCloudClient - Failed to download instrument aa3bc874-0a69-4f9a-1879-5c9906791f53: No valid license found for system, HTTP_CODE=403
2021-12-14 11:23:35 WARN SimCloudClient - Failed to download instrument a0a72756-5ce4-4aff-3462-24c621c68205: No valid license found for system, HTTP_CODE=403
2021-12-14 11:23:35 WARN SimCloudClient - Failed to download instrument b255eadf-a09c-44e0-ba08-c97d47bdcf3f: No valid license found for system, HTTP_CODE=403
2021-12-14 11:23:35 WARN SimCloudClient - Failed to download instrument 899f005d-7366-4e23-80b0-24fbbee8930b: No valid license found for system, HTTP_CODE=403
2021-12-14 11:24:09 WARN SimCloudClient - Failed to download instrument b255eadf-a09c-44e0-ba08-c97d47bdcf3f: No valid license found for system, HTTP_CODE=403
2021-12-14 11:24:09 WARN SimCloudClient - Failed to download instrument a0a72756-5ce4-4aff-3462-24c621c68205: No valid license found for system, HTTP_CODE=403
2021-12-14 11:24:09 WARN SimCloudClient - Failed to download instrument aa3bc874-0a69-4f9a-1879-5c9906791f53: No valid license found for system, HTTP_CODE=403
2021-12-14 11:24:09 WARN SimCloudClient - Failed to download instrument 899f005d-7366-4e23-80b0-24fbbee8930b: No valid license found for system, HTTP_CODE=403

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Ralph
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Re: Failed to download error in log file

#2 Post by Ralph »

It means that you have some instruments in one of your panels but you're missing the valid license for those.

brlowe
Posts: 99
Joined: Fri Oct 16, 2020 6:08 pm

Re: Failed to download error in log file

#3 Post by brlowe »

Is there any way to find out which ones they are and how do I get a license for them?
I have only downloaded free instruments from inside AM and or purchased panels.

If I purchase a panel can I use the instrument in it on another panel? Maybe I did that but do not remember if I did.

*** EDIT *** I just looked and I could not even try to use an instrument from a paid panel so it cannot be that.


I will have to go thru them to see.
Would be nice if I could use the log to find the instrument but the folders are just not there to match what the log file is showing.

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Ralph
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Joined: Tue Oct 27, 2015 7:02 pm
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Re: Failed to download error in log file

#4 Post by Ralph »

These are the Aspen EFD1000 premium instruments and one from a Cessna 172 premium panel. The only way to get rid of these messages would be to remove them. They might be in C:\Users\your username\Air Manager\instruments\AMI_HOME_USE_HW_PROTECTED

brlowe
Posts: 99
Joined: Fri Oct 16, 2020 6:08 pm

Re: Failed to download error in log file

#5 Post by brlowe »

Ralph,
I have no clue how I got those EFD1000 instruments. I have purchased the Premium 172 panel and downloaded it. Did they come down with that?
I did delete them from inside AM.
No mater how hard I looked I cannot find these guid ID's in the folder listed. I write software installations for a living and know my way around the file system and directories. I did searches and still no luck finding them. Deleting the 2 EFD1000's I could find in AM reduced the errors but I still have the following. I see they are repeating but I cannot find them to delete. Any help would be great.

2021-12-14 20:33:47 WARN SimCloudClient - Failed to download instrument aa3bc874-0a69-4f9a-1879-5c9906791f53: No valid license found for system, HTTP_CODE=403
2021-12-14 20:33:47 WARN SimCloudClient - Failed to download instrument a0a72756-5ce4-4aff-3462-24c621c68205: No valid license found for system, HTTP_CODE=403
2021-12-14 20:33:47 WARN SimCloudClient - Failed to download instrument 899f005d-7366-4e23-80b0-24fbbee8930b: No valid license found for system, HTTP_CODE=403
2021-12-14 20:33:47 WARN SimCloudClient - Failed to download instrument b255eadf-a09c-44e0-ba08-c97d47bdcf3f: No valid license found for system, HTTP_CODE=403
2021-12-14 20:34:20 WARN SimCloudClient - Failed to download instrument 899f005d-7366-4e23-80b0-24fbbee8930b: No valid license found for system, HTTP_CODE=403
2021-12-14 20:34:20 WARN SimCloudClient - Failed to download instrument b255eadf-a09c-44e0-ba08-c97d47bdcf3f: No valid license found for system, HTTP_CODE=403
2021-12-14 20:34:20 WARN SimCloudClient - Failed to download instrument a0a72756-5ce4-4aff-3462-24c621c68205: No valid license found for system, HTTP_CODE=403
2021-12-14 20:34:20 WARN SimCloudClient - Failed to download instrument aa3bc874-0a69-4f9a-1879-5c9906791f53: No valid license found for system, HTTP_CODE=403
2021-12-14 20:34:54 WARN SimCloudClient - Failed to download instrument a0a72756-5ce4-4aff-3462-24c621c68205: No valid license found for system, HTTP_CODE=403
2021-12-14 20:34:54 WARN SimCloudClient - Failed to download instrument 899f005d-7366-4e23-80b0-24fbbee8930b: No valid license found for system, HTTP_CODE=403
2021-12-14 20:34:54 WARN SimCloudClient - Failed to download instrument aa3bc874-0a69-4f9a-1879-5c9906791f53: No valid license found for system, HTTP_CODE=403
2021-12-14 20:34:54 WARN SimCloudClient - Failed to download instrument b255eadf-a09c-44e0-ba08-c97d47bdcf3f: No valid license found for system, HTTP_CODE=403
2021-12-14 20:35:29 WARN SimCloudClient - Failed to download instrument b255eadf-a09c-44e0-ba08-c97d47bdcf3f: No valid license found for system, HTTP_CODE=403
2021-12-14 20:36:04 WARN SimCloudClient - Failed to download instrument b255eadf-a09c-44e0-ba08-c97d47bdcf3f: No valid license found for system, HTTP_CODE=403

brlowe
Posts: 99
Joined: Fri Oct 16, 2020 6:08 pm

Re: Failed to download error in log file

#6 Post by brlowe »

Ok I decided to search the whole AM folder and found the files. Most were in a images folder. Found 1 json file too.
I figured out 1 of the errors was for the Collins ADF included in the 172P panel I purchased. Going to delete the panels and redownload it and see if the error comes back.
I would hope a purchased panel would not cause this issue.

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