Air Manager doesn't connect to sim (MS2020)

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FordT
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Joined: Sat Sep 11, 2021 1:04 pm

Air Manager doesn't connect to sim (MS2020)

#1 Post by FordT »

I'm sure I've done something, but "suddenly" Air Manager has stopped working for me, in the sense that it doesn't seem to send commands to the sim anymore.

I have a radio stack from Flight Illusion, which I setup through Air Manager. Has worked fine, until today.

The devices show up fine in Air Manager.

One odd thing, don't know if it's connected: Air Manager always says it's "Connected to FS 2020", no matter what. Ie also when I boot the computer, and neither the sim, nor FSUIPC7 is running. Not sure how Air Manager can be connected to a sim that's not running?

I have the same problem if I try using G-Step from Flight Illusion. If I use the old software from Flight Illusion, my panels work fine and commands are sent to the sim. But not when I'm using Air Manager or G-Step.

Any suggestions on things to try?

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Ralph
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Re: Air Manager doesn't connect to sim (MS2020)

#2 Post by Ralph »

It's more or less a bug in FS2020. Run the flight simulator plugin installer when this happens. It can also be a network issue.

FordT
Posts: 7
Joined: Sat Sep 11, 2021 1:04 pm

Re: Air Manager doesn't connect to sim (MS2020)

#3 Post by FordT »

Oh wow! That worked like magic! Good to know for next time! :)

Thanks!

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Ralph
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Re: Air Manager doesn't connect to sim (MS2020)

#4 Post by Ralph »

You can also stop and start the FS2020 bridge service in the Windows services. We still have to find a work-around for this.
https://www.thewindowsclub.com/open-windows-services

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Crunchmeister
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Re: Air Manager doesn't connect to sim (MS2020)

#5 Post by Crunchmeister »

Glad to see others are now coming here to report this as well.

@Ralph , we never did set up something for the debugging session after our Facebook chat the other day. Does that mean you guys actually have the info you need to reproduce and fix this issue?
- Ryzen 5950x, 64GB 3600MHz RAM, RTX3070Ti

Simstrumentation Instrument dev
Free Air Manager instruments for MSFS available at http://www.simstrumentation.com

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Ralph
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Re: Air Manager doesn't connect to sim (MS2020)

#6 Post by Ralph »

Yes we're still looking for someone who can consistently produce this.

mryan75
Posts: 10
Joined: Wed Sep 29, 2021 8:11 pm

Re: Air Manager doesn't connect to sim (MS2020)

#7 Post by mryan75 »

Same seems to be happening to me. Always "connected to FS2020", but after working fine yesterday, today the G5s start, show "Aligning", but just stay in zombie mode. No representation of what's happening within the sim.

mryan75
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Re: Air Manager doesn't connect to sim (MS2020)

#8 Post by mryan75 »

I stopped and restarted the Windows service and that worked for me.

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Ralph
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Re: Air Manager doesn't connect to sim (MS2020)

#9 Post by Ralph »

Please use the latest beta version of the plugin.

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