Activation not working now

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Kaellis991
Posts: 581
Joined: Mon Sep 07, 2020 8:49 am

Activation not working now

#1 Post by Kaellis991 »

I bought AM 4 this Sunday, downloaded installed it in the same folder that 3.7 was installed in and activated it.
All was good. Used it Sunday after activation.
Then this morning I get an email telling me that my money was refunded for V4.
Just now was the first time I opened it since Sunday and across the top it says This copy of Air Manager (V4.02) has not been activated.
When I go to activate and log in to my account…..only Air manager 3 shows up in the pop up Windows and says Wrong Product
What happened here?
Did the refund cancel my product? Did V4 get removed from my account? Do I have to purchase again?
I see the debit for the purchase on my credit card statement, but I do not see the credit for the refund noted in the email I received.
Help…..

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Ralph
Posts: 7878
Joined: Tue Oct 27, 2015 7:02 pm
Location: De Steeg
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Re: Activation not working now

#2 Post by Ralph »

Please read my email carefully, the one you replied to.

Kaellis991
Posts: 581
Joined: Mon Sep 07, 2020 8:49 am

Re: Activation not working now

#3 Post by Kaellis991 »

It took a while to sort out what you were trying to say…got it finally.

We've sent out a newsletter with coupon code in April, so next time be sure to check our newsletters. The coupon code is: xxx
http://siminnovations.com/wiki/index.ph ... on_code.3F

I have refunded your last purchase.
Last edited by Kaellis991 on Wed Sep 22, 2021 10:28 am, edited 1 time in total.

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Ralph
Posts: 7878
Joined: Tue Oct 27, 2015 7:02 pm
Location: De Steeg
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Re: Activation not working now

#4 Post by Ralph »

You don't have to pay :) Apply the coupon code and you can check out for free.

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