AM 4.0 Crashes on "Show" !!!

Peer support for Air Manager desktop users

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beachtec
Posts: 1
Joined: Wed May 19, 2021 1:29 am

AM 4.0 Crashes on "Show" !!!

#1 Post by beachtec »

Hi.,

I had the older version (3.7?) which worked fine but I popped for the upgrade and my life has been harder ever since!

I installed the new plug-in into x-plane-11... with out issue. Everything is updated and current on that machine.
In a different machine (but on the same network hub) I installed AM 4.0 without issue. When I start it I see "connected to x-plane" on the lower right.
I pick a panel, any panel.... press show, and the software immediately shouts down without warning.

My log file looks like this:

2021-05-18 20:24:29 INFO EntityManager - Starting Air Manager Home Use 4.0.1 (Home Use, Activated) (JAVA=1.8.0_181-1-ojdkbuild)
2021-05-18 20:24:29 INFO AMBase - Initializing
2021-05-18 20:24:29 INFO AMBase - HW id = df1c334cdc5c56301a6e3fa3c4f9f740
2021-05-18 20:24:29 INFO SimNavClient - Connected to 10.182.207.25
2021-05-18 20:24:31 INFO SimBusConnectionHandler - Discovered X-plane on 10.182.207.25:55556 (am_port=55558)
2021-05-18 20:24:32 INFO Project - Aircraft changed from '(null)' to 'Cessna 172 SP Skyhawk - 180HP'
2021-05-18 20:24:49 INFO SiRunner - Cessna 172SP - Chronometer: logic.lua:210: Failed to bind hardware id's to connected hardware
2021-05-18 20:24:49 INFO SiRunner - Cessna 172SP - EGT and fuel flow: logic.lua:127: Failed to bind hardware id's to connected hardware
2021-05-18 20:24:49 INFO SiRunner - Cessna 172SP - Gyrocompass: logic.lua:105: Failed to bind hardware id's to connected hardware
2021-05-18 20:24:49 INFO SiRunner - Cessna 172SP - Gyrocompass: logic.lua:106: Failed to bind hardware id's to connected hardware
2021-05-18 20:24:49 INFO SiRunner - Cessna 172SP - Chronometer: logic.lua:211: Failed to bind hardware id's to connected hardware
2021-05-18 20:24:49 INFO SiRunner - Cessna 172SP - Chronometer: logic.lua:212: Failed to bind hardware id's to connected hardware

I have no idea why it is not "binding" to the Sim.

I have tried the suggestions here.... graphics card modes, turning this or that off.... nothing.The plugin looks OK on the x-plane side, as best I can tell.

HELP!!!

Thanks!

uptimist
Posts: 62
Joined: Mon Oct 19, 2020 3:57 pm

Re: AM 4.0 Crashes on "Show" !!!

#2 Post by uptimist »

I getting crashes too after the latest patch release (was ok in initial 4.0 release) - as soon as the panel starts up and is initialising it crashes. I have a workaround which is to clone the panel. Then clone runs ok. Next time I start up though the clone crashes too. So I have to clone the panel every time I restart. This panel has several hardware items attached, and custom instruments. The bog standard demo panel runs ok.

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Ralph
Posts: 7878
Joined: Tue Oct 27, 2015 7:02 pm
Location: De Steeg
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Re: AM 4.0 Crashes on "Show" !!!

#3 Post by Ralph »

Got your support ticket as well, so I will not reply to this message. uptimist, please send in a support ticket as well.

mwittl
Posts: 6
Joined: Sat Jan 16, 2021 9:12 pm

Re: AM 4.0 Crashes on "Show" !!!

#4 Post by mwittl »

Any update on this? I'm dead in the water!! Don't even need to run the simulator. Pressing 'Show' on a panel with any instrument crashes AM 4.01.

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Ralph
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Re: AM 4.0 Crashes on "Show" !!!

#5 Post by Ralph »

It's a national holiday in the Netherlands, tomorrow I'm back at work.

mwittl
Posts: 6
Joined: Sat Jan 16, 2021 9:12 pm

Re: AM 4.0 Crashes on "Show" !!!

#6 Post by mwittl »

LOL....sorry Ralph! I can't even keep up with USA holidays! I know NOTHING of holidays in NL!

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Ralph
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Re: AM 4.0 Crashes on "Show" !!!

#7 Post by Ralph »

Quick question, are you maybe using an Intel GPU?

mwittl
Posts: 6
Joined: Sat Jan 16, 2021 9:12 pm

Re: AM 4.0 Crashes on "Show" !!!

#8 Post by mwittl »

Yes. On-board Intel video.

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Ralph
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Re: AM 4.0 Crashes on "Show" !!!

#9 Post by Ralph »

Okay, the usual suspect. There's something wrong with Intel GPU's, we're not sure what. I'm also not sure if we can fix it, might be a problem in the Intel drivers.

mwittl
Posts: 6
Joined: Sat Jan 16, 2021 9:12 pm

Re: AM 4.0 Crashes on "Show" !!!

#10 Post by mwittl »

Interesting. Wondering what changed between 3.7 & 4.xx in 'drawing' instrument since 3.7 worked for me on this box. JRE or something else? What's your best advice at this point to get back running....uninstall 4.xx and re-install 3.7? Willing to try any suggestions you might have to help you get to the bottom of it.

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