KnobXP Freezes - Crashes X-Plane 11.50B9

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sep23
Posts: 1
Joined: Tue May 19, 2020 6:33 am

KnobXP Freezes - Crashes X-Plane 11.50B9

#1 Post by sep23 »

Hello,
KnobXP was working well for me but today I noticed that X-Plane crashes everytime it is started. I'm pretty sure it was working yesterday with this same version of X-Plane (11.50B9). The only thing different with my setup was the addition of a third monitor (finally)! I can't see that this would cause an issue.

Has anyone else had this issue? I have reboot, deleted KnobXP and reinstalled it without improvement. Also, the actual Knobster is working great with Air Manager so it doesn't appear to be a hardware issue. Help!

I am using KnobXP version 1.1 Home Use

Attached is the logfile from X-Plane 11. The very last line reads:

--=={This application has crashed because of the plugin: KnobXP}==--
(Art controls are modified.)


Log.rtf
(64.63 KiB) Downloaded 259 times

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Corjan
Posts: 2936
Joined: Thu Nov 19, 2015 9:04 am

Re: KnobXP Freezes - Crashes X-Plane 11.50B9

#2 Post by Corjan »

Hi,


That is very weird. Is the new monitor by chance an USB monitor?
Those can give problems.

If not and if you let me, I would like to investigate the issue by remotely connection to your computer. Please let me know if you are up for that.


Corjan

sjbell
Posts: 18
Joined: Thu Aug 09, 2018 11:40 pm

Re: KnobXP Freezes - Crashes X-Plane 11.50B9

#3 Post by sjbell »

I am having exactly the same problem in X-Plane 11.41r1, non-VR mode.

KnobXP is working up to the point where you select Plugins > KnobXP > Show window in non-VR. At that point it crashes the simulator.

This is the same for both Full Screen Simulator and Windowed Simulator. I have not tested it in VR.

Log file attached.
Log.txt.zip
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User avatar
Corjan
Posts: 2936
Joined: Thu Nov 19, 2015 9:04 am

Re: KnobXP Freezes - Crashes X-Plane 11.50B9

#4 Post by Corjan »

Hi,

Would you mind letting me remotely connect to your computer through teamviewer to hopefully figure out what is going on?

Corjan

sjbell
Posts: 18
Joined: Thu Aug 09, 2018 11:40 pm

Re: KnobXP Freezes - Crashes X-Plane 11.50B9

#5 Post by sjbell »

Hi Corjan,

Sure. Contact me privately so we can sort out the details.

Thanks,
Steve

CaptainNetflix
Posts: 10
Joined: Wed May 27, 2020 5:10 pm

Re: KnobXP Freezes - Crashes X-Plane 11.50B9

#6 Post by CaptainNetflix »

Hi, got my Knobster two days ago and I am very pleased with it. But I am also having the exact same problem. It seems related to my two monitor setup. No problems when I disconnect my second monitor but as soon as the second one is connected the Knobster menu disappears. The Knobster is still correctly working and I can see the settings windows. But when I then try to show the Knobster window Xplane 11 freezes and crash to desktop. My two monitors have different resolutions my main one is 1440p and the second one is 1080p.

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Corjan
Posts: 2936
Joined: Thu Nov 19, 2015 9:04 am

Re: KnobXP Freezes - Crashes X-Plane 11.50B9

#7 Post by Corjan »

Hi,


Sorry for the crash.

Just did a debug session on Steve's computer.
Happy to say that I managed to fix the crash. I kinda want to improve KnobXP a bit more where it will save the window position between X-plane sessions.

Once I have a new version, I'll post it here.


Corjan

CaptainNetflix
Posts: 10
Joined: Wed May 27, 2020 5:10 pm

Re: KnobXP Freezes - Crashes X-Plane 11.50B9

#8 Post by CaptainNetflix »

Hi Corjan, so nice that you fixed the issue. Looking forward to the new version. Thank you so much for great follow up! :D

User avatar
Corjan
Posts: 2936
Joined: Thu Nov 19, 2015 9:04 am

Re: KnobXP Freezes - Crashes X-Plane 11.50B9

#9 Post by Corjan »

Hi,


There is a BETA version here:
https://www.siminnovations.com/api3/dow ... &beta=true

This one should also remember the last position. And I moved VR mode to a checkbox in the settings window.


Please let me know if there are still issues,

Corjan

sjbell
Posts: 18
Joined: Thu Aug 09, 2018 11:40 pm

Re: KnobXP Freezes - Crashes X-Plane 11.50B9

#10 Post by sjbell »

Hi Corjan,

Yes that works on my machine.

My only observation/comment is that the menu options are Plugins > KnobXP > Settings, and Rescue window. I'm not sure if 'Rescue window' is the intended permanent name for that choice.

Steve

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