Air Manager not starting on Android

Help with Air Manager Android version

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flyatr
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Joined: Tue Dec 01, 2015 8:53 am

Air Manager not starting on Android

#1 Post by flyatr »

Today Air Manager won't start on my IEOS quad with 4.4.2 Android.

It shows the splash screen: "Loading instruments (0)" and then nothing happens. Was there an update since last week? It was working just fine.

I do have a network connection to my PC as well as the internet. Automatic updates is set, play store says everything's up to date. Did a cold restart, too.

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Ralph
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Re: Air Manager not starting on Android

#2 Post by Ralph »

There seems to be someone else with the same problem. There was no update, it's still 3.3. We'll investigate tomorrow.

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Re: Air Manager not starting on Android

#3 Post by Ralph »

Now I'm not really sure what you mean with loading instruments... Can you show a screenshot maybe?

flyatr
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Re: Air Manager not starting on Android

#4 Post by flyatr »

Hmmm. Yesterday it read "Loading Instruments (0)".

The same screen today different text "Initializing".
IMG_20180703_233211.jpg

flyatr
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Re: Air Manager not starting on Android

#5 Post by flyatr »

Update: after a very long wait (one cup of coffee) it is working again. I will try a few more times to see how long it takes.

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Ralph
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Re: Air Manager not starting on Android

#6 Post by Ralph »

Version 3.4 is going to be released in two weeks, hopefully it fixes this issue.

flyatr
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Re: Air Manager not starting on Android

#7 Post by flyatr »

I have tried a couple of times. I think the loading of the app takes longer than before ~15 sec. but otherwise it's working fine again!

gercholp
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Re: Air Manager not starting on Android

#8 Post by gercholp »

Hi, I've just bought the app and I am having the same problem, but after the screen that says "initializating"/"Loading instruments" the app closes and send me back to the desktop (android main screen), the app is still open in background. I waited but nothing happened. After some tries I opens and closes instantly. The app is updated to it last version (3.3) and my android version is 4.4.4. I also tried to reinstall it, erase the app cache and data, and the crash is still happening.

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Ralph
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Re: Air Manager not starting on Android

#9 Post by Ralph »

Sorry for the late reply. Can you send in a support ticket? I'll put it on 'Follow up' for Corjan.

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