Air Manager on iPad (gen.5. 2017) LAG like hell

Help with Air Manager iPad version

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aolas68
Posts: 4
Joined: Tue Sep 25, 2018 3:47 pm

Air Manager on iPad (gen.5. 2017) LAG like hell

#1 Post by aolas68 »

I bought today this app in the app store, first looked like a good idea, but after 20min usage realized that is not working like it advertised.

Constant lag by 7 instruments (refreshing the screen only every 5 to 10 seconds :(

Sad that Apple app store is not like steam, i would request immediately a refund.

SimPassion
Posts: 5339
Joined: Thu Jul 27, 2017 12:22 am

Re: Air Manager on iPad (gen.5. 2017) LAG like hell

#2 Post by SimPassion »

Hello aolas68

having your issue, the idea would be to request some help from the community and from Sim Innovations
I don't know anything on Apple and iPad concern, but here's the requirement for iPad : http://siminnovations.com/wiki/index.ph ... quirements (iOS 9.0)

Ralph,
doesn't the App Store link from the wiki here : http://siminnovations.com/wiki/index.ph ... stallation
wouldn't be better this for universal usage : https://itunes.apple.com/app/air-manager/id1052587916
than : https://itunes.apple.com/nl/app/air-man ... 1052587916 ?

Regards
Gilles

aolas68
Posts: 4
Joined: Tue Sep 25, 2018 3:47 pm

Re: Air Manager on iPad (gen.5. 2017) LAG like hell

#3 Post by aolas68 »

Thanks for your answer, but i have done everything and I have the last iOS on my iPad and still lags.

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Ralph
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Re: Air Manager on iPad (gen.5. 2017) LAG like hell

#4 Post by Ralph »

Not everything... Sending a support ticket through our website should actually be your number one action...

aolas68
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Joined: Tue Sep 25, 2018 3:47 pm

Re: Air Manager on iPad (gen.5. 2017) LAG like hell

#5 Post by aolas68 »

Ok Ralph, i do it. :)

aolas68
Posts: 4
Joined: Tue Sep 25, 2018 3:47 pm

Re: Air Manager on iPad (gen.5. 2017) LAG like hell

#6 Post by aolas68 »

So for information, I contacted the support (thanks Ralph) and when I started to write my reply, I started up my P3D and iPad Air Manager and everything works no fine.

Hi Ralph,
So here some technical specs:

OS: Windows 7 Ultimate x64

Hardware: HP z800 Workstation 2x CPU Xeon X5650 2.67GHz, RAM 48GB DDR3, GPU: Asus Strix GTX 970 OC2

FSim: Prepar3d Professional Plus V4.3.029

Air Manager 1.3.0

Apple iPad 32GB WiFi+Cell Space Grey (MP1J2TY/A)
iOS : v.12.0

I made a test few minutes ago and it works with Beechcraft Baron 58 pre-made panel on the same plane from P3D.

So the second test was also good no lag nothing.

Checked my logs and I found the error, the cable modem router was flooded with WiFi request from other devices yesterday.

This was the cause of the lag.

I take back what i said yesterday. Sorry.

Product is great.

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Ralph
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Re: Air Manager on iPad (gen.5. 2017) LAG like hell

#7 Post by Ralph »

Glad to hear :) It sounded like a very specific problem. Let us know if you have any questions.

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