It's indeed better to send an email if you really require an answer.

Server issue, has been fixed this morning.

That is also possible, but only if you want to use both now and then. If you only use Air Manager, then it is easier to remove KnobXP.

You mean that you're also using Air Manager?
Then you do not need KnobXP. You can remove it from the plugins folder in the X-Plane folder.
\X-Plane\Resources\plugins\

Note that there's no touch support in Air Manager in macOS

Very strange. Can you check your log.txt if it says anything useful?

Can you try stopping Air Manager, then go to C:\Users\your username\Air Manager\instruments\AMI_HOME_USE_HW_PROTECTED\
remove everything in there and start Air Manager.

Which OS are you using and is your monitor set to 100% scaling?

I did activate the knobster mode in the switch panel settings (and also in the instrument panel settings). Screenshot 2024-10-03 075951.png I've tested it here before release and it worked fine. Not really sure what you are doing different. But I'm not in the office until Monday. You're pressing ...

Activate Knobster mode in the switch panel instrument.
See my previous post for instructions.